IR V

High Velocity IT or HVIT

Getting into Details

High Velocity IT

High Velocity IT Enabled Agility in an Organisation is what I set the Context in my previous blog, There are many questions out there I will cover the details in the entirety of my thought process in this Blog. 

The Entire Concept of IT has been to use it for its fastness and processing speeds to enable faster delivery of anything and everything in an organisation. As we proceed the needs and the expectations are increasing and with the commencement of use of Emerging Technologies the responses expected are faster, on time and error free.

High Velocity IT

Enabling a Digital Organisation is the Task for High Velocity IT, To elaborate more its all about IT being the Backbone of Every Decision within an Organisation – Be is Operational, Tactical or Strategical and Yes the Pace should be Faster, Error Free and On Time.

High Velocity

Now Apply this to everywhere in an Organisation:

  1. Hiring the Right Candidate
  2. Making that Fast Decision on an Acquisition or a Partnership
  3. Making that decision of a Design Deliverable
  4. Making that decision on the Production Levels
  5. Making a Decision on an Investment
  6. Hiring the Right Service Provider
  7. Checking the Quality Levels of a Product
  8. Investing on a Possible Prototype
  9. Approaching the possible investors
  10. Decision on the New Feature or Model Release
  11. Decision on Expansion
  12. Decision on Starting a New Division or Stepping into a New Business
  13. Investing on a New Technology
  14. Analysing the Risks – All Operational, Tactical and Strategical
  15. Auto Cascade of Scope of Control and Operational Objectives

And Much more

Now Envision what IT and Emerging Technologies can contribute to this also analyse where we are headed – Not even close right?

There is lot of Data to be collected for all of the above, We have it available but we aren’t headed in the right direction. Also the technologies what we have enables the processing of this but not one product to enable this currently. In addition to this there is no control on the quality of data that is being sourced.

The above Examples are at the Level 5 of LKN’s Maturity Model posted in one of the Last Blogs. 

High Velocity IT enables this and to start with we at least need to take the Baby Steps. 

Few Use Cases for Baby Steps:

  1. Start automating Operational Decisions as small as Managers Approvals on Requests – These Decisions have a logic and can be embedded into workflows. 
  2. Start simplifying feedback and experience responses and use AI Ops to Analyse them. 
  3. Start automating Standard Changes in IT – 100% Automation – Includes Instance Management, Disk Space Management, License Management, CPU Management, Storage Management, Access and User Account Management, Server Management, CMDB Management, Vulnerability and Risk Management
  4. Enable Resilient IT by Automating Auto Resolutions – Server Issues, Application issues, Connectivity Issues – Start with Basics. If you don’t trust the providers and due to hackers build in-house – Remember the Chaos Monkey? Netflix did it, Anyone can
  5. Start using Github for Every Development, Enable Contributions to Github, Use DevOps for Platform and Version Maintenance
  6. Start Innovating, No Matter How small, Build that Culture
  7. Make that Billing Process Fully Automated and Error Free
  8. Make that Governance Process Automated, Cascade the Objectives Automatically, Monitor them Automatically using AI Ops
  9. Use that Chatbots to cater to Frequent Customer Interactions, Use the AI Ops for Analysis and Make that Analysis generate different views as needed to cater to different levels
  10. Enable that Auto Compliance Management
  11. Create the Transparency across the End-to-End aspect of delivery with Customers using all emerging technologies
High Velocity

You know what, its not the Complexity or the Risks that’s a threat for this process or enablement. Its the Ethical Behaviour needed which is lacking. Leaders understand IR V or Industrial Revolution V needs Immense Transparency and Most Ethical Practices – That’s were the Bottleneck is. If you fix that everything falls in place.

Imagine the Twitter Deal doesn’t need so much of Time, Its the Ethical Behaviour that’s in Question which is delaying the Deal, There are loads of examples such as this. 

With this I end this blog, 

The Question is on the Ethical Behaviour of Organisations and Leaders, 

How transparent can they be? 

How Ethical are they at the grassroots level?

IR V

Agility – The Holistic View

Introduction to Basics

Agility

Agility – The ability to respond and act faster! The Next Big Thing and its not limited to Agile in IT/Development alone. At a Bigger Holistic View Agility is all about faster responses to anything and everything. Lets start with my journey to set the context and the thought process by starting with the journey of ITIL. 

ITIL initially started as a Procedure for Mainframe Maintenance, The Amount of Restructuring put into it is immense from where it is now. I would also state that the Current ITIL4 is incomplete. While there is lot to fascinate at the Journey of ITIL we should also look at Agile, it all started as a Programming or Developers practices but then no one picked it up to align to the bigger requirements. Even today the Agile Practices remain almost limited to IT and Development aspects when the requirement for Agile is to Grow up, Increase the Scope and Cater to the needs of Agility across an Organisation. 

Agility
Business Agility

Why do we need Agility in Organisations

The Upcoming Revolution is more Volatile and Fast Phased, While we have New Technologies coming in – No one is daring to Use it. While Agile supports the thought process of Fail Fast, Are the Leaders ready to Fail Fast by Adapting the New Technologies? Not yet, right!

LKN did mention Agility and Faster Response is one of the Important Trait for Organisations in Industrial Revolution V or IR V as coined by LKN.

We would be heading to a New Industrial Revolution which needs Faster Responses to every decision, be is Operational or Tactical or Strategical else these organisations would loose out to its competitors. The Only Possibility to enable Faster Responses is to use IT to enable faster responses and the Emerging Technologies plays a Critical Role be it AI, AI Ops, Automation, RPA and Others; Each on of these contributes a lot to Enable the Digital Organisation of Future.

Do we have one Organisation currently whom we can see stepping towards to be tagged as a Digital Organisation who makes Strategical Decisions enabled by IT? Food for thought right? We are lagging behind! Yes For Sure.

Although Microsoft’s DeepCoder was called for Stealing Codes, We Openly do it in GitHub! Imagine a Huge Amount of Reusable Code enabling AI to right Programs, or Even a Non IT Example of AI providing all Decision Pointers to enable Strategic Decisions, From Finalising an Acquisition, Finalising a Partnership to Even contributing to Revenue Based Decisions or Even Production related Decisions! This does need IT inclusive of Emerging Technologies as a Back Bone! Isn’t it? 

Are we there yet?

What to we need to be there?

How close are we?

I would laugh out loud! Not even one organisation is close or working towards enabling this and here is why I say that:

Agility only in IT is of no use! Agility should be in all facets of the organisation, IT is just one part of it. We need to enable and infuse IT in all functions. Be it making the right Hire for an Organisation or Be it enabling the right information for different scenarios or Be it enabling the availability of information to make all operational or tactical or strategical decisions – We don’t even know what data we need and what views we need at this point. We are at the very beginning and the Change required to be performed is scary for the leaders at this time!

I envision Huge Profitable Organisations to Operate with 4/5 Flat Hierarchical Employees who use reusable products and codes as an Output of Industrial Revolution V or IR V and Enabling this needs Leaders who aren’t scared to make the right ethical decisions and enabling the safety culture throughout the organisation.

ITIL4 has come a long way, but the entirety of it is still questionable to enable this, but does Agile cater to this no way for sure at this time. We still have Agile Coaches Questioning the Content of Agile for IT and Developers instead of contributing to the Bigger Agility Part of the Organisation.

Business Agility

So to get back to my Initial Thought Process of Educating ITIL4 Professionals on High Velocity IT, I wanted to set the Context so High Velocity IT is all about enabling Industrial Revolution V or IR V as coined by Lokesh Kumar Narayana or LKN where IT plays a major role not only within IT but being a backbone for the entire organisation facilitating all decisions operational, tactical and strategical thereby enabling faster responses to all kind of scenarios and making the organisations work and respond faster. 

Basically High Velocity IT enables the Agility across the Organisation and for sure Emerging Technologies plays a Critical Role in it.

I only see Axelos/PeopleCert or ServiceNow close enough and in the right direction in enabling the Industrial Revolution V or IR V at this time.