Artificial Intelligence and Industry 4.0

Artificial Intelligence Enabling Industry 4.0 AI concept refers to a computer system that can perform intelligent tasks by reasoning and decision making using the big sets of data.  Artificial intelligence covers a large spectrum of technology. Most of the applications, search algorithms and tools use AI concept in one or another way. From taking a …

Artificial Intelligence and Industry 4.0 Read More »

Deflections, ITIL4 and ESM!

What is Deflection and the History Before plugging in to the Topic, let us see what Deflection is actually: Deflection is basically redirecting the rays of light as per the dictionary, We at IT Service Desk or Helpdesk have been using the term referring to reduction of direct transactions with a member of the IT …

Deflections, ITIL4 and ESM! Read More »

Scroll to Top
%d bloggers like this: