We are all adopted in a way - Knowingly or Unknowingly!!!

Living in the Moment

Tiny Minute Things

Living in the Moment

This October I will be 39! Yeah, A Well Deserved Birthday for me! While I introspect the last 39 Years, I spent close to 22 Years of the Initial Years celebrating the Moments of life; although I had loads of bad company to celebrate these days. These days were the best in terms of memories created. All Bad habits learnt, no limits, late nights, loads of girl friends, a play boy attitude, a rowdy, an undisciplined youth, most awkward moments, all the brawls, suicide attempts, most childish behaviours, the most non sense of the things done and dusted. Not a small notorious thing left undone and almost all the illegal things checked off as done by me. While I celebrated the glorious days of being the most notorious child and a youth, My parents cursed me for just being me trying to explore the unknown; little did they know that I would be as wise as I am today only because of all the attempts I made and explored.

My parents were very orthodox and yes a lot strict on all terms, a suicide attempt caught them off guard and they left me a bit loose some time in 2002. I had my days of associating with Political Parties in College Days, having a gala time bunking the classes while I excelled at studies from 2002 to 2005 even after not being in the classes. The Freedom what I got from 2002 shaped me up as I grew, The Unexplored world, the small attempts to impress that every other girl on the way, the little college brawls turned into big wars, the man handlings, the worse friends who don’t stand beside me now, those betrayals of small to big, those eve teasing days, those days of nurturing of self by self. That did make the trick. But Yes, I wasn’t into drugs nor into the sadistic attitudes, I enjoyed decent and a bit more then normal college days but yes those brawls against the college groups practicing drugs, the support from the professors on the righteousness in those brawls and the long list of enemies made HUH! I have had an awesome days in college. The Tiny Things matters a lot as it builds character.

There were days were someone else paid for my snacks as I couldn’t afford it, there were days when someone else filled the petrol as I couldn’t afford it, There were even days were I had to drop out of my graduation as I couldn’t afford it. There were painful days as small as being rejected by every other girl I proposed to being unable to afford my own education or smoking and eating habits. I only smoke tobacco, literally a big fan of it and have been unable to get rid off that habit even for today.

Those Days of Living in the Moments

All these days starting from the time I started exploring the self till 2006, I had been living and enjoying the moments with the childish fantasy of conquering the world one day with my abilities. I have had my bad days but not even one day spent questioning my own existence or the purpose which started sometime in 2009 where I betrayed my parents expectations by marrying a Catholic Girl, that’s a long story though and yes that mistake has turned out to be a gift! The Interim days from 2006 to 2009 shaped me as a Professional, Being too childish, not groomed or tamed stepping into the professional environment was one of the worse challenges I had to accept. It all started with a 2000 Rs Part Time Work in a Granite Store which introduced to a world of Call Centre Professionals speaking Jazzy English, Dressed in Hip Hops, Long Coloured Hair and the Fancy things they do. The Actual Story Started when the Request for Referral was Denied stating I am not eligible even before the HR Considered my profile. That hurt my ego, as my profile wasn’t even shared with relevant people.

From there on till now I have had many Professionals as my To Be State Fantasies till Date, For now I am Fancying Sanjeev Ranjan and Sameer Saxena at Jade (Not in terms of designation but as in what a person can do to his team as a Leader), Let me be frank this keeps changing as we evolve, grasp and understand better. It has changed from the time I know, The Funky Aditya, The Friendly Alwin, The Serious Satish, The Fascinating Rajneesh, The Leader Rahul, The Strategist Parvez, The Humble Surya and now Humane Sameer and Sanjeev!!! The List Grows as we explore and learn! The moment we achieve all that good qualities they have, we have something more visible to chase for. That’s all life is all about – Continual Improvement!!! We have examples of whom we shouldn’t be as well as that’s a long list though.

Have a long list of people from whom you can learn or unlearn just by observing them, Its much needed.

All said and done, I did start my call centre career, excelled at it, back slashed at many managers for their bad attitudes (I once resigned from a well known establishment without a resignation letter probably terminated as no show because the reporting manager made me remove my under pants to testify that I had bruises in my private parts, The talks with HR didn’t go as intended). I have had enough of sad stories but as I turn back, I stopped living in the moments and the transition was way too serious. By 2009 I was all up groomed by US Veterans, a Serious Life!!! Huh, Lost all the fun, I don’t even remember grooving for a song from 2009 till date, All though my son is trying to get me back these days.

The Serious Days

I have been chasing one or the other skill or an attitude to hone from 2009 both in personal and professional life as I remember. It has been a serious phase were I haven’t been living for the moment rather asking big questions on Life, Purpose, Goals, Existence and what not.

While it’s good to ask bigger questions, It also safe not to dwell into it too seriously. I actually had a breakdown at 2014 due to too many things happening and taking life way too seriously.

I started dwelling and questioning my entire existence, the purpose of life, the need to be alive, the meaning of everything and anything; all though I had my own stories plus hallucinations related to my own theories what I concur is – You never get an answer for a Big Question:

Like:

What’s life? – No one has an answer

Why Am I born? – No one has an answer, even if someone gives its not relevant or correct

What’s my purpose? – No one Knows

Is there a God? – No one Knows

Do I have something to accomplish? – No one Knows

These big questions doesn’t serve us, we aren’t gonna be saints nor do I expect an unexplained enlightenment in the current era nor do I expect God to Appear and give the unlimited unexplained knowledge even if I get that doesn’t help me explain the concepts to other individuals in the material world – Doesn’t solve my problems, would rather end up in creating a revenue driven new religion all together considering the wide spread greed!

The Key is to stop being to Serious and Ask Simple Questions for the Moment

Do my Parents want something from me? – You get the answer

Does the Wife needs something from me? – You get the answer

Does my Children need something from me? – You get the answer

Is there something I need to do to my Siblings? – You get the answer

Is there something I need to make myself comfortable? – You get the answer 

Is there something expected from me at Work? – You get the answer

Is there something to plan for next 5/10 Years – Financial/Personal/Professional? – You get the answer 

The Key Questions to ask is:

What’s the immediate need I need to address too?

What’s that I need to accomplish today?

What’s that my family needs from me?

Is there something I can learn today?

Is there something I can do to make another persons life easier for today?

Do I have Food on My Family’s Table?

Is there any need of the family that’s getting unnoticed?

What can I groove too today with my family? – Most Important

What can make me smile today? – Most Important

What is it that can make my son/daughter to smile today? – Most Important

Can I make my family happy today? – Most important

We are all adopted in a way – Knowingly or Unknowingly

Live in the Moment, But Do Plan for a Decade!!! Take it Lite!

Some more questions: These are Basics – Helps you be stress free if answered as Yes!

Health Insurance of Entire Family?

Life Insurance of Self?

Nominations of all Accounts?

Book Shelf Filled?

Subscriptions of OTTs and Music Apps? 🙂

No Meals Skipped by Family?

Happy Family?

Monthly Savings?

Weekly Beer?

One Year with LKN!

One Year Anniversary – www.LokeshLKN.com

Immense Gratitude for the Love, Support and the Motivation shown towards our Blog.

We would like to share our happiness on the wide acceptance received for the thought process shared in the blogs and your Love, Support and Motivation has made us reach 30 Countries across the Globe and this was possible only because of you all.

We have only written 54 Articles in a Year and this being the 55th One and the Love, Support and Motivation has made us reach 30 Countries with 100 Followers and 250 Likes till now.

Lokesh Kumar Narayana is immensely happy for the Success of the Blogs and Does Thank each one of you for making this happen.

I am taking this a bit slow as the blog is non revenue generating (we would try to keep it the same as much as possible) and doesn’t have contributors other than LKN at this point of time.

We would also like to announce that if you are willing to contribute to the Blog, You can reach out to us. We need people who can have discussions, refine the thought process with LKN and convert them to Blogs – Currently this will not be a Paid GIG as the website itself is not intended to generate revenue.

LKN has few more view points to share especially on the IR V or the Industrial Revolution V gradually as we move forward. IR V will conceptualise close to a decade from now into reality so we have time and we are in no hurry.

A Quick Snapshot of our Success is as below:

A Wonderful Year of Sharing Perspectives – LKN

Dedicated to Robin Sharma

How to Excel in Life!

I am not a professional writer, however I try my best to tell stories and write blogs based on my experiences, exposures, thought processes along with the guidance received from my parents, mentors, people with whom I interact and also few glimpses from the books I read. The Majority of the influence I have had is from the upbringing from my parents especially my MOM.

My Upbringing

Here is a condensed story of my life, which is still in progress and in this blog I want to share the influence of Robin Sharma’s books as I grew up to where I am today. I grew up in a middle class family which typically counts every penny spent and at the end of the month mostly out of cash. My parents built a good life for all three of us with whatever they earned and most importantly tried their best to incorporate the concept of Ethical Living in our lives. My elder brother went on to become a Professor in Physiology (We lost him in 2019), My Elder Sister is an Architect and I was the last kid as usual the most pampered and most notorious of the three. As I finished my education (I did have loads of breaks in studies though I was good at studies, mostly because of the lack of seriousness and also partly because of less confidence in the education system along with the typical need to become overnight success; also the influence of seeing my brother and sister struggle in their initial days of career even after excelling at studies). I did have a urge for over night success and yes it was me who had a business case of how to make school a profit making entity and also a draft of diverting the funds to become an entrepreneur back in 1995-96 (I was in 7th Grade). I did get the exposure back then to computers as my uncle had a small firm called “Indian Institute of Computer Science” which for a short stint competed with Infosys and went into losses and closed. However as a Kid I had loads of time to spend on these computers to play, to assemble, to troubleshoot all these back then in 1995-96. Although I did have a passion for computers, I didn’t get the right guidance back then, I did complete by Diploma in Computer Science from Engineering, Received a CET Merit for B.E in Computer Science and the dropped out, Later in my career I did complete my B.C.A in Distance. Although I had felt a disconnect seeing how my siblings were struggling even with good education out of there college life and the Ethical Living which my parents advocate I stepped into my professional career

The Unethical Trials

My Life from 2005 till 2007 was filled with unethical trials which all started with a innocent entry to the professional world, the passion to become a overnight success and a entrepreneur. I joined a Call Centre almost till mid 2006 with the Computer Knowledge I had to meet a complete different world out there which was driven by revenue and not by the emotions parallel to this I was working on my own G-Ray Enterprises – My First Failed Entrepreneurship. The Trust wasn’t even a factor in the industry back then. Being pampered to the fullest along with an attempt to escape the worldly concepts had made me imagine the world to be too fair then it actually is; which led me to go in pursuit of good people in the initial stages of my career kind of seeking emotionally supportive professional environments. Let’s be frank this wasn’t even a trait of any firms in India back in 2005/2006 in India. It was a hardcore Revenue Driven Environment everywhere. This led me to a phase where I gave up the task and was involved in unethical behaviour for most of 2006 to 2007 where I did help couple of major recruitment firms build their strong base in Bangalore, everything went well until these firms behaved in the same way – Unethically with me. And for all reasons of being unethical I had also invited a lot of unethical professionals and friends around which led to my fall.

Introduction to the Books again

During the late 2007, I met the lady of my life and fell in love although I had a lot of flings before but this one was different especially because it started during my bad days and she stood beside me guiding me and enlightening me.

We had a Reliance Book Store near Cunningham Road, Bangalore and this lady had a flair for good books, she always wanted to visit this store. As Days Passed even I cultivated the habit of reading that’s when I got my Hands on Robin Sharma’s The Monk who sold his Ferrari. I could relate it to my upbringing, roots and then it promised the growth as I turned the pages.

Books that changes the perspectives!

Initiation of Ethical Behaviours

As I restarted my career in Oct 2007 along with the help of my lady and the initial books from Robin Sharma few being:

  1. The Monk who sold his Ferrari
  2. The Greatness Guide
  3. The Leader who had no title
  4. Family Wisdom
  5. Who will cry when you die
  6. The Mastery Manual 

All these by 2014, It did have a lot of change in my work, as a person but there was no increase in my remuneration or a noticeable professional growth.

The Blame Games 

In 2014, I was forced to take a Mental Health Break, Off from work completely. This is when I was diagnosed for depression and was questioning everything I had done till then. This was a point where I actually started blaming Robin Sharma for my state. The Ethical behaviour what he advocated seemed perfectly fine if everyone follows it however the backlash was on the concept when very few follow it, They get stepped on in the growth curve. This did look as a valid point for my debate that Robin Sharma was wrong. Still I didn’t wanted to go back to unethical ways and I did proceed further with the help of my lady in recovering from depression and restarting the career.

As days continued, I didn’t stop reading Robin Sharma’s books and I continued with:

7. Daily Inspiration

8. Discover your destiny

9. Leadership wisdom

The Realisations

What I realised over period of time of reading his books is – He is not promising you a professional growth but a growth which is holistic.

Today I might be earning less to what unethical activities might have, but following his preachings, I am happy, satisfied, give my best at work, have awesome people around me, have a happy family with proud parents, wife and son.

As I read more I totally understand that what Robin Sharma is offering you is a Holistic Growth not only a professional life. An Holistic Authentic Growth in Life for sure!

I am currently reading:

10. Everyday Hero

11. The Little Black book of stunning success

He does motivate us a lot. With this, I also suggest you to read the Book: “Heroine Dairies” by “Nikki Sixx” and then listen to his song “Life is Beautiful” by “Sixx A.M” – You would understand the context of the Lyrics in the Song after reading the book.

The 5 AM Club is not for me at this time as I still work late nights.

Thanks to all that you do, Robin Sharma.

“We all have our ups and downs, the perservance of ethical and ideal behaviour makes you a permanent rockstar”

Episode 7: Enabling HVIT (High Velocity IT)

Summary

Hi,

I am LKN, and Here’s the Next Podcast on Enabling HVIT (High Velocity IT)

IR V

High Velocity IT or HVIT

Getting into Details

High Velocity IT

High Velocity IT Enabled Agility in an Organisation is what I set the Context in my previous blog, There are many questions out there I will cover the details in the entirety of my thought process in this Blog. 

The Entire Concept of IT has been to use it for its fastness and processing speeds to enable faster delivery of anything and everything in an organisation. As we proceed the needs and the expectations are increasing and with the commencement of use of Emerging Technologies the responses expected are faster, on time and error free.

High Velocity IT

Enabling a Digital Organisation is the Task for High Velocity IT, To elaborate more its all about IT being the Backbone of Every Decision within an Organisation – Be is Operational, Tactical or Strategical and Yes the Pace should be Faster, Error Free and On Time.

High Velocity

Now Apply this to everywhere in an Organisation:

  1. Hiring the Right Candidate
  2. Making that Fast Decision on an Acquisition or a Partnership
  3. Making that decision of a Design Deliverable
  4. Making that decision on the Production Levels
  5. Making a Decision on an Investment
  6. Hiring the Right Service Provider
  7. Checking the Quality Levels of a Product
  8. Investing on a Possible Prototype
  9. Approaching the possible investors
  10. Decision on the New Feature or Model Release
  11. Decision on Expansion
  12. Decision on Starting a New Division or Stepping into a New Business
  13. Investing on a New Technology
  14. Analysing the Risks – All Operational, Tactical and Strategical
  15. Auto Cascade of Scope of Control and Operational Objectives

And Much more

Now Envision what IT and Emerging Technologies can contribute to this also analyse where we are headed – Not even close right?

There is lot of Data to be collected for all of the above, We have it available but we aren’t headed in the right direction. Also the technologies what we have enables the processing of this but not one product to enable this currently. In addition to this there is no control on the quality of data that is being sourced.

The above Examples are at the Level 5 of LKN’s Maturity Model posted in one of the Last Blogs. 

High Velocity IT enables this and to start with we at least need to take the Baby Steps. 

Few Use Cases for Baby Steps:

  1. Start automating Operational Decisions as small as Managers Approvals on Requests – These Decisions have a logic and can be embedded into workflows. 
  2. Start simplifying feedback and experience responses and use AI Ops to Analyse them. 
  3. Start automating Standard Changes in IT – 100% Automation – Includes Instance Management, Disk Space Management, License Management, CPU Management, Storage Management, Access and User Account Management, Server Management, CMDB Management, Vulnerability and Risk Management
  4. Enable Resilient IT by Automating Auto Resolutions – Server Issues, Application issues, Connectivity Issues – Start with Basics. If you don’t trust the providers and due to hackers build in-house – Remember the Chaos Monkey? Netflix did it, Anyone can
  5. Start using Github for Every Development, Enable Contributions to Github, Use DevOps for Platform and Version Maintenance
  6. Start Innovating, No Matter How small, Build that Culture
  7. Make that Billing Process Fully Automated and Error Free
  8. Make that Governance Process Automated, Cascade the Objectives Automatically, Monitor them Automatically using AI Ops
  9. Use that Chatbots to cater to Frequent Customer Interactions, Use the AI Ops for Analysis and Make that Analysis generate different views as needed to cater to different levels
  10. Enable that Auto Compliance Management
  11. Create the Transparency across the End-to-End aspect of delivery with Customers using all emerging technologies
High Velocity

You know what, its not the Complexity or the Risks that’s a threat for this process or enablement. Its the Ethical Behaviour needed which is lacking. Leaders understand IR V or Industrial Revolution V needs Immense Transparency and Most Ethical Practices – That’s were the Bottleneck is. If you fix that everything falls in place.

Imagine the Twitter Deal doesn’t need so much of Time, Its the Ethical Behaviour that’s in Question which is delaying the Deal, There are loads of examples such as this. 

With this I end this blog, 

The Question is on the Ethical Behaviour of Organisations and Leaders, 

How transparent can they be? 

How Ethical are they at the grassroots level?

IR V

Agility – The Holistic View

Introduction to Basics

Agility

Agility – The ability to respond and act faster! The Next Big Thing and its not limited to Agile in IT/Development alone. At a Bigger Holistic View Agility is all about faster responses to anything and everything. Lets start with my journey to set the context and the thought process by starting with the journey of ITIL. 

ITIL initially started as a Procedure for Mainframe Maintenance, The Amount of Restructuring put into it is immense from where it is now. I would also state that the Current ITIL4 is incomplete. While there is lot to fascinate at the Journey of ITIL we should also look at Agile, it all started as a Programming or Developers practices but then no one picked it up to align to the bigger requirements. Even today the Agile Practices remain almost limited to IT and Development aspects when the requirement for Agile is to Grow up, Increase the Scope and Cater to the needs of Agility across an Organisation. 

Agility
Business Agility

Why do we need Agility in Organisations

The Upcoming Revolution is more Volatile and Fast Phased, While we have New Technologies coming in – No one is daring to Use it. While Agile supports the thought process of Fail Fast, Are the Leaders ready to Fail Fast by Adapting the New Technologies? Not yet, right!

LKN did mention Agility and Faster Response is one of the Important Trait for Organisations in Industrial Revolution V or IR V as coined by LKN.

We would be heading to a New Industrial Revolution which needs Faster Responses to every decision, be is Operational or Tactical or Strategical else these organisations would loose out to its competitors. The Only Possibility to enable Faster Responses is to use IT to enable faster responses and the Emerging Technologies plays a Critical Role be it AI, AI Ops, Automation, RPA and Others; Each on of these contributes a lot to Enable the Digital Organisation of Future.

Do we have one Organisation currently whom we can see stepping towards to be tagged as a Digital Organisation who makes Strategical Decisions enabled by IT? Food for thought right? We are lagging behind! Yes For Sure.

Although Microsoft’s DeepCoder was called for Stealing Codes, We Openly do it in GitHub! Imagine a Huge Amount of Reusable Code enabling AI to right Programs, or Even a Non IT Example of AI providing all Decision Pointers to enable Strategic Decisions, From Finalising an Acquisition, Finalising a Partnership to Even contributing to Revenue Based Decisions or Even Production related Decisions! This does need IT inclusive of Emerging Technologies as a Back Bone! Isn’t it? 

Are we there yet?

What to we need to be there?

How close are we?

I would laugh out loud! Not even one organisation is close or working towards enabling this and here is why I say that:

Agility only in IT is of no use! Agility should be in all facets of the organisation, IT is just one part of it. We need to enable and infuse IT in all functions. Be it making the right Hire for an Organisation or Be it enabling the right information for different scenarios or Be it enabling the availability of information to make all operational or tactical or strategical decisions – We don’t even know what data we need and what views we need at this point. We are at the very beginning and the Change required to be performed is scary for the leaders at this time!

I envision Huge Profitable Organisations to Operate with 4/5 Flat Hierarchical Employees who use reusable products and codes as an Output of Industrial Revolution V or IR V and Enabling this needs Leaders who aren’t scared to make the right ethical decisions and enabling the safety culture throughout the organisation.

ITIL4 has come a long way, but the entirety of it is still questionable to enable this, but does Agile cater to this no way for sure at this time. We still have Agile Coaches Questioning the Content of Agile for IT and Developers instead of contributing to the Bigger Agility Part of the Organisation.

Business Agility

So to get back to my Initial Thought Process of Educating ITIL4 Professionals on High Velocity IT, I wanted to set the Context so High Velocity IT is all about enabling Industrial Revolution V or IR V as coined by Lokesh Kumar Narayana or LKN where IT plays a major role not only within IT but being a backbone for the entire organisation facilitating all decisions operational, tactical and strategical thereby enabling faster responses to all kind of scenarios and making the organisations work and respond faster. 

Basically High Velocity IT enables the Agility across the Organisation and for sure Emerging Technologies plays a Critical Role in it.

I only see Axelos/PeopleCert or ServiceNow close enough and in the right direction in enabling the Industrial Revolution V or IR V at this time. 

The Much Needed Change!

How to Enable High Velocity IT

Agility, High Velocity IT and LKN’s Maturity Model (A Free Give Away)

High Velocity IT! We have been seeing a lot of hype and talks and less action on High Velocity IT in ITIL4. There are so many talks about Digital Transformations, Automation and Fast Phased Delivery but are we on track with out actions? Are we inline with the talks? Are we actually Automating? Are we actually moving fast? Are we agile?

We have heard so many talks about the High Velocity Implementations and the Digital Transformation, Let me explain how ServiceNow as a Trigger can automate the most routine activities in managing IT day in and day out.

The Much Needed Change!

Activities that can be automated inline with High Velocity IT

Patch Management

Patch Management has always been a routine activity resulting in errors and tedious routine tasks, however this is much needed the maintain the sanity of the IT Systems

List Of The Best Patch Management Tools

Check out the Top Patch Management Tools that are available in the market.

  1. NinjaOne Patch Management (Formerly NinjaRMM)
  2. Atera
  3. SolarWinds Patch Manager
  4. Syxsense
  5. Microsoft SCCM
  6. GFI LanGuard
  7. ManageEngine Patch Manager Plus
  8. Kaseya
  9. SysAid
  10. Itarian
  11. Automox
  12. PDQ Deploy
  13. Pulseway
The Much Needed Change!

Enterprise Storage Management

Disk Management has been a sanity check routine activity to ensure the storage doesn’t cause a concern to the services, The amount of information being passed on, stored and reused is very huge at a enterprise level and the need to store and reuse the information is immense.

Here is our list of the best storage management and monitoring tools:

  1. IntelliMagic Vision for SAN – FREE TRIAL: A monitoring system and capacity management tool for SAN servers. This is on-premises software that runs on top of a hypervisor.
  2. SolarWinds Storage Resource Monitor – FREE TRIAL: Tracks the performance of storage disks and devices that come from a long list of providers. Installs on Windows Server.
  3. Paessler PRTG – FREE TRIAL: A collection of system monitoring tools that includes a specialised monitor for SAN systems. Installs on Windows Server.
  4. Nagios An infrastructure monitor that covers networks, servers, and applications and includes routines for tracking storage system performance.
  5. SevOne A network monitoring system that includes procedures to monitor storage services. Runs on top of a hypervisor.
  6. AppDynamics A cloud-based infrastructure monitoring platform that covers all types of servers, including those used for storage.
  7. ManageEngine OpManager A monitoring system for networks and servers that includes special routines for supervising storage servers. Available for Windows Server and Linux.
  8. PowerAdmin Storage Monitor A monitoring package that covers network equipment, servers, and storage devices. Runs on Windows.
  9. EG Enterprise A cloud-based monitor for IT infrastructure that includes storage device monitoring.
The Much Needed Change!

Platform and Instance Management

All Cloud Platforms inclusive of SaaS, PaaS, Storage, Database, Virtual Servers and spaces and much more has an exhaustive list of controls embedded in to the Admin Console to Manage the Instances and has additional controls, however these aren’t automated rather needs a human intervention to make these changes as needed to the configurations. These controls also help us manage the Deployments of Patches across these platforms and enterprise cloud applications. Examples are: Oracle, VMWare, Azure, AWS, ServiceNow and much more

Server and Network Node Reboots

Servers and Network nodes needs to rebooted post patching or even during issues, these are still manually done in most of the circumstances even for today. All though network components have remote reboot and consoles to manage and maintain them it still needs human intervention as of today and no automation tools exists for these at the moment. Python scripts customised to specific environments are a solution for these and serves well for limited use cases at the moment and has to be implemented with additional care.

Change Enablement and Standard Changes – The Process

All though all the above changes are done separately any changes to them still needs a Change Request, CAB or an E-CAB Approval along with Human Intervention to take care of the activities. These are usually done in a tool similar to ServiceNow. Usually for Maintenance Activities a Routine and Recurring Standard Change is raised and kept as a placeholder which doesn’t need the CAB or E-CAB Approvals each time rather these routine activity is classified as a Standard Change and is managed as a low priority and low risk activity across enterprises.

While the Server and Network Node Reboots still needs the CAB and E-CAB Approvals and still a human intervention is seen across the enterprise IT management.

The Regulations and Compliance 

There are Multiple ISO Standards, Legal and Region based Regulations to Comply too and the Governance, Audit and the Manual Checks are a tedious routine task which involves a lot of coordination and collection of evidences. Currently there are multiple tools across organisations and there is no single source of truth available. These leads to huge man hours being spent on these activities along with delay or increased utilisation of man hours.

The Much Needed Change!

Proposed Solution inline with High Velocity IT:

ServiceNow – As The Trigger and Single Source of Truth

ServiceNow is emerging as One Tool for Various Use Cases, Industries and Domains along with facilitating interaction with external systems through integrations along with the IntegrationHub.

ServiceNow is the right tool to act as Single Source of Truth and can be integrated with almost all the tools mentioned above. Also ServiceNow can trigger specific activities in the external systems via the integrations with the use of embedded workflows. This makes it the right application to be the Single Source of Truth as all records can still be saved in ServiceNow along with the Updates, Statuses and Results for Audits and Governance Activities simplifying the Audit Purpose.

The Standard Change can be enabled as a Service Catalogue and made available to specific users to raise change requests for Routine Recurring Maintenance Activities, The Standard Change can trigger the change in the external systems via the workflow and the integration calling the respective API without any human intervention along with logging the results. ServiceNow also has the ability to call out exceptions or failed activities by automatically creating a Major Incident along with triggering notifications and opening the bridge on its own with the help of inbuilt WorkFlows.

Even the Event Monitoring Tool with in ServiceNow can trigger Major Incident Creation and Open a Bridge along with the Workflows enabling auto resolution in case of the Known Resolution such as Server or Node Reboots are embedded in the Workflow and an External Python Script is linked to it.

On the Whole ServiceNow can play the Role of Single Source of Truth by trigger the automations, collect the results, reporting exceptions via Incidents and also opening a Bridge for Major Incidents; also all these activities are logged along with timestamps which acts as a single source of truth; which intern simplifies the entire audit process.

All these at No Human Intervention can be achieved.

The Cherry on the Cake is the DevOps CI/CD – Currently GitHub is used in integration with ServiceNow to enable Continuous Development and Continuous Integration. Imagine DeepCoder stepping in as early as possible from MicroSoft, Even coding gets automated and the entire DevOps CI/CD will be completely automated.

These are Solely thought by Lokesh Kumar Narayana inline with the Maturity Model that I was designing for the Industrial Revolution V / IR V however I don’t have the funds or the resources needed to collaborate and take this forward.

These are inline with the Final Maturity that can be achieved in the New Model that I had put across. Again Remember its the Final Maturity so you can still take the baby steps, You as an Enterprise already have the other tools along with ServiceNow.

You just need a good implementation Partner and an Excellent understanding of the Systems you have in place.

All the best.

Free Give Away – LKN’s Maturity Model

LokeshLKN

I give up on taking this forward, I don’t have the funds or the backing to complete this, its very expensive and I can’t afford to make it happen all by alone.

The Model is solely created by LKN / Lokesh Kumar Narayana with the experience and the exposure I have got so far from the Professional Life, No Organisation or Any funding has been contributed to this model and LKN does have all the rights and does deserve the credit even if used in any form.

Office Politics

A Old Normal

We all have been subject to Office Politics in a way or the other; may be impacted negatively by it or subjected to immense growth from it. All though it has been there for a long now and is something which we can’t get ride off for a long time now. It does make sense to venture smoothly and steadily along with it.  

Office Politics

I was recently introduced to Niven Postma, A well established author and a professor. I did read one of her published articles in HBR and was immensely impressed on the thought process and was also inspired by the story shared in the article.

The Article: https://hbr.org/2022/04/how-fear-stopped-me-from-betting-on-myself

As I explored more on Niven’s article I came across the book titled “If you don’t do politics, politics will do you”; I spent almost a week only on this phrase what it may mean to me and how relevant this phrase is to everyone. As I explored more I came across one more article from Niven, Here is the link:

https://hbr.org/2021/07/you-cant-sit-out-office-politics

Relationships

The Reasons for Office Politics

We all are humans, we want to grow, we want to scale up, we all want higher financial pay, we all want higher designations, we all want better work, we all want better respect… Our wants are always scaling up up and more up. Who doesn’t want right.

My Personal Experiences with Office  Politics

I first had an impact because of Office Politics in 2010 where I lost an opportunity to grow to the next level, My Lead influenced me to back out from the opportunity as there was something better coming up for me. I didn’t validate the suggestion and backed out. Later Learnt that he was in favour of another individual.

Second Impact was in 2012, I lost an opportunity because I didn’t vouch myself as a candidate for the next level thinking my work would speak. Learnt that I missed out the opportunity for a less skilled and experienced person just because I didn’t show the interest in the position.

Third Impact was in 2014, I lost an opportunity where I was the Best Fit because again I didn’t vouch as I considered the management will take the wise decision. I was moved to a different team and had to quit due to the psychological stress later learnt that the influence continued to prove that I quit because I wanted Onsite (Who doesn’t, But that wasn’t my intent I was fighting with many other things internally then)

Fourth Impact was in 2021, This was unique as the Management wanted me to step up and lead as soon as I joined without announcing it to the team, This was a very short and had to quit because I didn’t have the power to wield the stick nor was the management interested to make things straight along with other unethical practices. This engagement was a lot disrespectful and I feel its good I did move on. There might have been other views and perspectives and also informations that I am not aware of even now.

Influencing the Outcomes

Now when I turn back and connect the dots with Niven’s Second Article, I have a different perspective all together.

In all 4 situations above and also at the current aspect, I do see few things inline with the article which made me loose:

  1. First Hand Information
  2. Connections and Relationships
  3. Ability to Influence
  4. Clear Visibility to the situation 
Information

We all are the same individuals especially being born and brought up in India and having an understanding of how things imply to Leaders at the Government and the things we see them doing for the Chair and associating the word politics with it; we tend to have a negative opinion on the word “Politics”. 

Same has been with me, all though we explore a set of human chains in growths across companies we see. We tend to consider that they are favours done and what not what is based on the “Deserving” part. While this may be true or not but having the above 4 pointers on your side will make you win for sure. In all the 4 situations and the current one, I see that when you have the first hand information of what’s going to happen puts you in a better place to influence and how do you influence – by having the right connections and relationships and so does the connections and the relationships that gets you the information also the same connections gets influenced by you to make things happen for you. 

There is lot more effort to be put in to grow and maintain your connections and relationships at work which would certainly contribute to your growth based on how you use it.

Connections

Irrespective of the skills, experiences and the different strong work aspects you bring to the table, you may certainly loose on opportunities if you don’t use your relationships and connections at the right time and in the right way.

Unethical practices are still there and is pretty common in India, however you would certainly know what’s wise in your state or the situation.

Excited to Read the Book from Niven and also its a reminder to set recurring meetings and connect with my folks at work too! 

Make Sure its Healthy for Everyone!

Remember, Healthy Politics is the Key for the Entire Team to Grow and No One’s left behind!

Anger, Disappointment, Dissatisfactions, Helplessness and the Jealousy – A Psychological Musing by LKN

When we look deeply at anger, disappointment, helplessness or even jealousy; the problem isn’t someone else!

Helplessness

It’s we ourselves!

The point is all this happens only because of our shortcomings or over expectations!

The limitations and the disappointments or the dissatisfactions arise because of not achieving the desired results or the desired outcomes and these desires be in any form is an expectation from self – Be it the most alluring designation or the salary or an outcome – These feelings arise because we were short to deliver something to ourselves!

Dissatisfaction!

Even when we are dependent on others for outcomes and the disappointment or the dissatisfaction arises it’s because we were short of influencing the person to get the desired outcomes!

Or

Be that childhood rejections of love is because we in some way failed to impress in the right way for that specific person!

Anger!

So basically the cause of our every negative feeling is the self, basically we were short of something at that walk of life!

However when we look at the bigger picture, we are always short of a thing or the other in our lives.

People who are leaders know how to manage the shortcomings or they act otherwise in a better way and that’s were the talks about “Self Awareness” comes in to picture!

Jealousy!

The more better we know ourselves, the better our expectations from self will be and that also channels and influences the desired results.

Also another perspective is our desired results keeps changing, as a kid I used to love the cone ice creams that my dad used to buy me as I grew up my desire of ice creams changed to a huge bucket comparably!

We all evolve and there isn’t negative thing about desiring more, unless you know how to manage the disappointment, dissatisfactions, anger and jealousy. The moment you can’t manage these they multiply so much so that every aspect of life starts getting impacted!

The self awareness is the key to success isn’t overrated, it helps you manage yourself in a better way so that you either know how to reach the desired outcomes or you know how to limit yourself with grace! Mastering self awareness is difficult and it takes a lot of time!

Self Awareness! The Partial Key!

The key is to be brutally true to the inner self!

Now, The questions I ask the self is:

Brutally True to the Inner Self? Is this possible?
Limiting ourself with Grace? Is this possible?
Reach all desired outcomes? Is this possible?

And the Answers that come to my mind are:

It’s 100% possible and attainable only by Gods!
We as humans somewhere sometime loose the calmness of mind and yes this happens frequently as well! 😀

That’s were these feelings and actions are closely related to being human!

Shortcomings – An inseparable trait of any Human!

The only thing practically attainable and that we need to master is walking with grace with all these uncertain logical and psychological complications! That’s an impossible task to attain as well!

LKN

Introduction to “Industrial Revolution V” or “IR V”

An Introduction to the Concept of Industrial Revolution V or IR V coined by “LKN”

I am Lokesh Kumar Narayana (LKN). I have been envisioning what the Next Industrial Revolution will shape up to. As I proceeded further, I decided to capture my thoughts and convert them to books. I published my first book, “The Odyssey of Industrial Revolution – The Dawn,” and many times pointed out that I would be covering the significant aspects of Industry 5.0 in the upcoming book I am researching on “The Odyssey of Industrial Revolution – The Dusk.”

I have started my research, and it’s ongoing for the Second Book, which is in progress, and I am excited to inform you all that it’s shaping out well.

An individual brought to my notice that he used Industry 5.0 as a term about something specific part of Sustainability and Waste Management; Though I want to disregard his statements as Industry 5.0 is more of a general term and has been inevitably planned from the time Industry 1.0. I don’t want to involve in trouble. I do agree that the Next Industrial Revolution will result in Industry 5.0 or Fifth Industrial Revolution or 5IR or Next-Gen Industry or Next Generation Industry whatsoever it would undoubtedly be a by-product of the Next Industrial Revolution. It will have different traits like how the previous industrial revolutions were.

All Said and done, I don’t want to dwell on seeking unwanted attention leading to problems in the future. Hence, I decided to present the highlights of the ongoing research that I am conducting in line with the Second Book. I am planning to publish along with that I would like to highlight here in this the Term I will be using to refer to the By-Product of the Next Industrial Revolution will be “Industrial Revolution V” or “IR V” where V signifies to the Roman Numerical although the reference is same as the Industry 5.0 or Fifth Industrial Revolution or 5IR or Next-Gen Industry or Next Generation Industry; I would be using the term coined by me “Industrial Revolution V” or “IR V” for the sole purpose of ensuring I don’t possibly infringe any possible intellectual properties as claimed recently.

By writing this post and article, I also claim that this thought process is my own and a conclusion based on the research being made, which is still in progress and would certainly change to a degree based on research completion.

Traits of Industrial Revolution V or IR V as described by “LKN”

Traits of Industrial Revolution V or IR V will be the most disruptive innovations arising from well researched and developed technology-based outcomes that will not only change the way the products, services, and consumables are being used but also will change how the manufacturing and the functioning of these products, services, and consumables. You would not only see a Flat Hierarchy Structure in the IR V Companies but also will witness the increase in the number of companies facilitating and operating globally. These companies’ revenue will be much higher than today and possibly work from multiple habitats. The Processed Information available for these organizations of IR V is immense, and the possibilities of how it can be used are also enormous. We have seen previous industry versions operating by scaling manufacturing times, driven by information and resources; the IR V will see the immense number of Disruptive Innovations taking humans on a completely different path than before. We would be a generation that will witness and enable the possible growth humans can have in one single Industrial Revolution. The IR V will make human life a lot easier by transforming their ways of working to their consumption of services and consumables.

All said and done with additional responsibilities comes the different challenges; there is a need to make our values stronger with value and human-centric based governance and control mechanisms to direct and make a positive impact with IR V. The IR V in the making will be susceptible and will undoubtedly have a negative effect and may make be the cause for human extinction if not managed and directed well.

Here are a few of the aspects that IR V or Industrial Revolution V has for us based on my research so far:

To Download the PDF Copy of the Concepts discussed above “LKN” click here: