Five short clips from The Journey Called “ITIL” and How ServiceNow Caught Up. Each one points back to the full session.
More episodes are on LokeshLKN.com/podcasts.
The full session
You still need to visit the 2011 version.
YouTube Short · Instagram Reel
What is an experience level agreement?
YouTube Short · Instagram Reel
We have to know what should be automated.
YouTube Short · Instagram Reel
ServiceNow SPM needs those five processes.
YouTube Short · Instagram Reel
Commit on the value saved for the client.
YouTube Short · Instagram Reel
#ITIL #ServiceNow #ITSM #ITIL4 #Lokessh