Archive
Writing
Essays and notes from 18+ years in consulting — IR V, industry transformation, ITSM, mentorship perspectives, and personal reflections.
IR V · Industry 4.0 · Industry Insights · ITSM & ServiceNow · Reflections · Career & Mentorship
IR V series hub · Industry 4.0 series hub
Featured reading
- How, Why, and What: LKN’s Industrial Revolution V
- Introduction to Industrial Revolution V (IR V)
- Failure Stories
- Selected Projects: $50M+ in Client Savings
- Deflections, ITIL 4, and Enterprise Service Management
- ServiceNow Generative AI for IT Operations
Latest
Archive
- October 2026
- September 2026
- April 2026
- February 2026
- December 2025
- November 2025
- July 2025
- April 2025
- March 2025
- January 2024
- July 2023
- June 2023
- May 2023
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- September 2020
- July 2020