Author name: LKN

IT Service management and Project Management consultant with 13+ years of experience of working in Consulting and IT Project Management domain, while contributing to the growth of market leaders like IBM, Accenture, V-Soft Consulting, etc. Expert in technical project management techniques, with a key focus on IT Service Management, Governance, Risk and Compliance along with utilisation of Microsoft Technologies, Mobile Application Development, emerging technologies like Data Science, Artificial Intelligence (AI) and ServiceNow Engagements in turn contributing to Digital Transformation. Leading the Agile & Scrum Management teams, and innovating new project execution processes concentrated on emerging techniques. Hands-on experience in executing project activities from conceptualisation to execution, spanning technical specifications, Agile Project Management, IT Service Management practices, ServiceNow Engagements, procurement of planning, scheduling, progress monitoring, management, customer experience management and control mechanisms. Performed a hybrid role throughout the professional journey, and mentored thousands of individuals w.r.t project management techniques, technical parameters, ITIL, Service Now, Software Development, and Consulting Disciplines. Incorporated various leadership roles and contributed to the development of 24 short term projects in the previous role with V-Soft Consulting. Possessing expertise of 23 practices of 30 from ITIL4. Maintained healthy stakeholder relationships by cross-coordinating with multiple departments, spanning Sales, Project Management, Business Development, Operations and IT Team, while handling external vendors and channel partners, as a Member of Senior Management Team. Proficient in global business communication, with a demonstrated track record of working with professionals from USA, APAC, EMEA, and LATAM markets. Forte: Effective Deflection Strategies | Agile/Scrum Project Management | Client and Stakeholder Relationship Management | Resource Management | Engagement Management | Continuous Service Improvement (7 Steps approach) | IT Service Operations and Delivery | Agile and Scrum Coach | IT Governance and IT Service Management Consulting | ISO 20000 Internal Audit | IT Consulting Project Management Methodology | ServiceNow Functional Consulting | Product Owner |

We are all adopted in a way - Knowingly or Unknowingly!!!

Living in the Moment

Tiny Minute Things Living in the Moment This October I will be 39! Yeah, A Well Deserved Birthday for me! While I introspect the last 39 Years, I spent close to 22 Years of the Initial Years celebrating the Moments of life; although I had loads of bad company to celebrate these days. These days …

Living in the Moment Read More »

One Year with LKN!

One Year Anniversary –

Immense Gratitude for the Love, Support and the Motivation shown towards our Blog. We would like to share our happiness on the wide acceptance received for the thought process shared in the blogs and your Love, Support and Motivation has made us reach 30 Countries across the Globe and this was possible only because of …

One Year Anniversary – Read More »

Dedicated to Robin Sharma

How to Excel in Life! I am not a professional writer, however I try my best to tell stories and write blogs based on my experiences, exposures, thought processes along with the guidance received from my parents, mentors, people with whom I interact and also few glimpses from the books I read. The Majority of …

Dedicated to Robin Sharma Read More »

The Much Needed Change!

How to Enable High Velocity IT

Agility, High Velocity IT and LKN’s Maturity Model (A Free Give Away) High Velocity IT! We have been seeing a lot of hype and talks and less action on High Velocity IT in ITIL4. There are so many talks about Digital Transformations, Automation and Fast Phased Delivery but are we on track with out actions? …

How to Enable High Velocity IT Read More »

Anger, Disappointment, Dissatisfactions, Helplessness and the Jealousy – A Psychological Musing by LKN

When we look deeply at anger, disappointment, helplessness or even jealousy; the problem isn’t someone else! It’s we ourselves! The point is all this happens only because of our shortcomings or over expectations! The limitations and the disappointments or the dissatisfactions arise because of not achieving the desired results or the desired outcomes and these …

Anger, Disappointment, Dissatisfactions, Helplessness and the Jealousy – A Psychological Musing by LKN Read More »

Scroll to Top
%d bloggers like this: